Contact
Contact the Division of IT Help Desk:
- Phone: (970) 491-7276
- Email: help@colostate.edu
- Submit a ticket: helpdesk.colostate.edu
Hours of Operation
- Monday – Friday: 8 a.m. – 6 p.m.
- Saturday: 1 p.m. – 5 p.m.
- Sunday: 2 p.m. – 6 p.m.
Reduced hours during University breaks
Support Services
The Division of IT Help Desk supports the technical needs of CSU students, faculty, and staff.
- Email accounts
- NetID (account creation, password support)
- Duo Two-Factor Authentication
- Wi-Fi and wired networking
- Computer technical support
- Research computing
- Teams Voice, VoIP, phones, and voicemail
- Security, SSL gateway, GlobalProtect VPN
- Antivirus/Malware help and removal
- Canvas, iClickers, classroom technology
- Software, Microsoft 365, Microsoft Teams
- Lecture Capture: Echo360
- Server hosting, Web hosting, Database hosting, Cloud Storage, etc.
- Single Sign On (Shibboleth)
- FAMweb
- And more!
College Help Desk Information
In the table below, you will find contact information for the IT teams within each college as well as Housing and Dining Services. These teams provide technical support and connect residents and their college’s students, faculty, and staff to the technology resources available to them.
| College / Area | Website | Phone | |
|---|---|---|---|
| College of Agricultural Sciences | CAS Information Technology | AgHelp@colostate.edu | |
| College of Business | COB IT Help and Resources | help@business.colostate.edu | (970) 491-5968 |
| Walter Scott, Jr. College of Engineering | ETS IT Services | help@engr.colostate.edu | (970) 491-2917 |
| College of Health and Human Sciences | CHHS Helpdesk | chhshelpdesk@colostate.edu | (970) 491-3458 |
| College of Liberal Arts | Liberal Arts Information Technology | helplibarts@colostate.edu | |
| Warner College of Natural Resources | WCNR Technology Services | WCNR_IT_Support@Mail.ColoState.EDU | (970) 491-5037 |
| College of Natural Sciences | CNS_HelpDesk@mail.colostate.edu | ||
| College of Veterniary Medicine and Biomedical Sciences | CVMBS Technology Services | cvmbscomputerhelp@colostate.edu | (970) 297-HELP (4357) |
| Housing and Dining Services | Housing Technology Services | hds_helpdesk@mail.colostate.edu | (970) 491-4734 |