IT Help Desk


Contact the Division of IT Help Desk:

Hours of Operation

  • Monday – Friday: 8 a.m. – 6 p.m.
  • Saturday: 1 p.m. – 5 p.m.
  • Sunday: 2 p.m. – 6 p.m.

Reduced hours during University breaks

Support Services

The Division of IT Help Desk supports the technical needs of CSU students, faculty, and staff.

  • Email accounts
  • NetID (account creation, password support)
  • Duo Two-Factor Authentication
  • Wi-Fi and wired networking
  • Computer technical support
  • Research computing
  • Teams Voice, VoIP, phones, and voicemail
  • Security, SSL gateway, GlobalProtect VPN
  • Antivirus/Malware help and removal
  • Canvas, iClickers, classroom technology
  • Software, Microsoft 365, Microsoft Teams
  • Lecture Capture: Echo360
  • Server hosting, Web hosting, Database hosting, Cloud Storage, etc.
  • Single Sign On (Shibboleth)
  • FAMweb
  • And more!

College Help Desk Information

In the table below, you will find contact information for the IT teams within each college as well as Housing and Dining Services. These teams provide technical support and connect residents and their college’s students, faculty, and staff to the technology resources available to them.

College / AreaWebsiteEmailPhone
College of Agricultural SciencesCAS Information
College of BusinessCOB IT Help and 491-5968
Walter Scott, Jr. College of EngineeringETS IT 491-2917
College of Health and Human SciencesCHHS 491-3458
College of Liberal ArtsLiberal Arts Information
Warner College of Natural ResourcesWCNR Technology ServicesWCNR_IT_Support@Mail.ColoState.EDU(970) 491-5037
College of Natural
College of Veterniary Medicine and Biomedical SciencesCVMBS Technology 297-HELP (4357)
Housing and Dining ServicesHousing Technology 491-4734