We encourage and welcome feedback through our open engagement surveys. The success of our IT Strategic Plan depends on campus engagement. 

Open Engagement Surveys

Previous Surveys

CSU IT Strategic Planning: Student Input (closed April 29, 2022)

A survey specifically designed to gather student feedback on our IT Strategic Planning process was sent out to CSU’s student community early April. The survey focused on (1) overall strengths and challenges students face with CSU IT services (2) feedback on the CSU IT Visions (3) feedback on the proposed CSU IT strategic focus areas and (4) feedback on the proposed CSU IT goal areas. In addition, the survey queried students’ interest in participation in Fall 2022 focus groups to support implementation of the IT strategic plan.

See the summarized results for more details.

Clarifying our Vision (closed March 3, 2022)

On January 31st, the IT Strategic Planning Advisory Committee and Core Planning Team attended a half-day workshop to picture the ideal future for CSU IT in 2025. Their work resulted in a total of 10 visions that they collectively believed were the most important to achieve, preserve, and avoid over the next three years.

  1. Preserve the talent and dedication of CSU’s IT professionals
  2. Achieve systems, information, and data that have a high degree of security
  3. Achieve exceptional end user experience through intentional IT design
  4. Achieve thoughtful, collective, and inclusive IT governance
  5. Achieve innovative, sustainable, and effective IT infrastructure systems
  6. Preserve the trust, cohesion, and ongoing development of CSU’s strong campus-IT relationships
  7. Achieve equitable access to data, tools, and IT systems
  8. Achieve improved student success and access to high quality multi-modal learning
  9. Achieve strong IT support to advance CSU’s research mission and impact
  10. Achieve a foundational level of IT competence for all campus stakeholders

We invited CSU community members to review the 10 visions and rank which were of most importance to to them. Survey respondents could also submit new visions if they felt the list was missing something.

The survey rankings helped determine what visions are most important to our collective CSU community. New visions were collected through the survey and shared with the Core Planning Team.  Our aspirational visions will guide the development of our specific strategic initiatives (in the WHAT and HOW phases of the strategic planning process).

Survey Results

  • 165 submissions
  • Greater than 30 campus groups represented (e.g. Student Affairs, College of Liberal Arts, Enrollment Services)
  • Greater than 10 campus roles represented (e.g. Graduate Students, Associate Deans, IT Professionals)
  • Top Ranked Visions (using weighted analysis)
    • Achieve exceptional end user experience through intentional IT design​
    • Achieve systems, information, and data that have a high degree of security​
    • Preserve the talent and dedication of CSU’s IT professionals
  • Visions Ranked as Most Important the Greatest Number of Times
    • Preserve the talent and dedication of CSU’s IT professionals
    • Achieve strong IT support to advance CSU’s research mission and impact
    • Achieve exceptional end user experience through intentional IT design
    • Achieve equitable access to data, tools, and IT systems
  • New Visions that Emerged
    • Achieve improved two-way communication (feedback and listening) for aligned action and an engaged user community
    • Achieve an adaptable culture to be innovative, seize opportunity, and be prepared for the future
    • Amplify community voices and institutional knowledge to inform best IT practices
  • Trends found in the Open Text Responses
    • Improved IT staffing and resources
    • Budgets that align with IT priorities
    • Preserve the distinct functionality between Distributed and Central IT